What's Sapiengraph's Refund Policy?

Sapiengraph will issue you a courtesy refund once if you've accidentally purchased credits and used less than 100 of them.

Let me give you two example scenarios:

• A subscription was accidentally renewed, and you've used under 100 of the new credits issued.
• You accidentally signed up for a new subscription and used less than 100 credits.

Both of these cases would be eligible for a one-time refund.

For any direct, or similar cases, email us at [email protected] within 48 hours (anything past is not eligible for a refund).