If you receive an error message indicating that Sapiengraph is not functioning properly, it's likely because you're using a Google account that's not set as your default. 23 April 2024 / FAQ Why Sapiengraph does not work with non-default Google account Table of Contents If you receive an error message indicating that Sapiengraph is not functioning properly, it's likely because you're using a Google account that's not set as your default. Here's how you can check if you're on your default account: Look at your Google account profile in the top-right corner of your browser. If there's a "default" tag next to one of your accounts, that indicates which one is the default. If you're not using this account, Sapiengraph might not work correctly. Unfortunately, this is a limitation on Google's end, and there's nothing Sapiengraph can do to fix it. To ensure Sapiengraph works smoothly, follow these steps: Switch to Your Default Account Ensure that you're using the Google account marked as the default. If not, switch to your default account. Create a Separate Chrome Profile for the Account If you prefer to use another Google account but still need Sapiengraph to work, consider creating a new Chrome profile with your desired account set as the default. Here's how to create a new Chrome profile: Open Chrome and click on your profile picture in the top-right corner. Select "Add" to create a new profile. Follow the prompts to set up the new profile, and log in with your chosen Google account. Once set up, switch to this profile when you need to use Sapiengraph. By following these steps, you can resolve the issue and continue using Sapiengraph without any trouble. 💡Email us at [email protected] if you need further assistance Subscribe to our newsletter Subscribe Get the latest news from Sapiengraph
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